How do I fix camera permission issues?

If the app cannot access your camera, go to your phone's Settings > Privacy > Camera, and ensure QR Scanner AI is toggled ON.

Why is my QR code not scanning?

Scanning failures are usually due to poor lighting, blurry codes, or scanning too close. Move the phone back slightly so the camera can focus, and ensure the code is well-lit.

QR Scanner AI Support Center

How can we help you today? Search our knowledge base or contact our team directly at support@akstool.com.

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Camera Permission

Fix camera access issues

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Scan Not Working

Troubleshoot decoding failures

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Scan from Gallery

Scanning saved screenshots

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Batch Scan

Scanning multiple codes at once

✏️

QR Code Creation

Generating custom QR codes

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History and Favorites

Managing your scanned records

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Ads and Privacy

Data handling and ad removal

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App Install Issues

Help downloading or updating

Contact Our Team

If you cannot find the answer to your issue in our categories above, please fill out the support form below. Providing your device details helps us reproduce and fix bugs much faster. We aim to respond to all inquiries within 24-48 business hours.

Direct Email Support

You can also reach us anytime at support@akstool.com.

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